FAQs
General Information
Frequently asked questions relating to general information about Fivefold Cleaning Services.
Where do you offer cleaning services?
We are based in Dover, Pennsylvania, and cover locations all over York County, including Dillsburg, York, Hanover, New Cumberland, New Freedom, Shrewsbury, and Wrightsville.
Do I need to provide cleaning supplies or equipment?
No! You don’t need to provide any supplies or equipment. Our team comes fully equipped with all the necessary environmentally conscious cleaning supplies and tools to get the job done right.
Please let us know if you have special cleaning supplies you’d prefer us to use.
Does your company offer eco-friendly cleaning options?
Absolutely. Our company is committed to using sustainable and eco-friendly products and practices to protect your health and the environment.
How much does a cleaning service cost?
Our pricing varies depending on the type and extent of the service required. We provide customized quotes to ensure our services meet your specific needs and budget.
How do you ensure the quality of your cleaning services?
Quality is our priority. We use a combination of experienced staff, eco-friendly cleaning products, high-quality equipment, and detailed checklists to ensure premium service.
Services
Frequently asked questions relating to the provided services.
What services does Fivefold Cleaning Services provide?
View our list of services here.
Do you offer additional services, such as window cleaning, deep cleans, or seasonal services?
Yes! Contact us for options tailored to you!
I don’t want a certain room cleaned—can you skip it?
Of course! Simply let us know that you’d like us to avoid certain areas or only focus on common areas. We will make sure your requests are met.
Scheduling
Frequently asked questions relating to general information.
How do I book a cleaning?
You can book a service by contacting us via phone, email, or through our website. We offer a no-obligation quote to start the process and will work closely with you to understand your cleaning needs.
Can I schedule a cleaning for a specific time?
We’ll do our best to accommodate your schedule at a time that is most convenient for you.
How do I book additional services?
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Business
Frequently asked questions relating to business cleaning services.
Can I schedule cleanings after my business hours so it doesn’t interfere with my business?
Yes! We prefer night cleaning! This service is essential for maintaining a professional appearance of a business at all times. One of the advantages of night cleaning is that it causes minimal disruption to your day-to-day activities.
Do you perform cleaning services for government buildings?
Yes! We can clean municipal, borough, or township buildings, police stations, and we can schedule cleanings for after the building is closed to the public.
My business is alarmed with a security company. Are you still able to clean during our off hours?
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My business stores personally identifiable information. How do you ensure our clients’ information is secure?
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Residential
Frequently asked questions relating to residential cleaning services.
Do I have to be home for you to clean?
You’re welcome to be home or be out while we clean, it’s completely up to you! Please make sure you include accurate instructions for gaining entry to the home when scheduling.
Do you accommodate pet-friendly homes?
We love pets! Our cleaning staff is trained to work safely around your furry family members, ensuring their comfort and safety during our cleaning process. If your pet is scared by the loud noise of a vacuum, please let us know if there are any accommodations we can make for your pets.
Team
Frequently asked questions mainly relating to general information.
Is your team insured? Do you do background checks?
{Answer} Yes, all our employees are fully insured and bonded. We conduct thorough background checks to ensure our team is trustworthy and professional.
Are you hiring?
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